County Council out and about during National Customer Service Week

  |  Published: Sep 27th 2018
John Chilver taking calls from customers  - photo courtesy BCC
John Chilver taking calls from customers

County Council representatives will be taking to the streets of Aylesbury and High Wycombe next Thursday (October 4) to talk directly to residents about their experiences of dealing with the Council and how that could be improved.

The two sessions, which take place outside the library in the Eden Centre, High Wycombe between 9.30am and midday and then in Market Square, Aylesbury between 1.00pm and 3.30pm, are being arranged as part of National Customer Service Week, running from 1-5 October.

Experienced officers and senior councillors will be on hand to chat about the best ways to contact the Council for important help and advice and how best to report things like potholes and fly tipping.

County Council Cabinet Member for Resources, John Chilver said: "We will be using the opportunity to talk to customers about the best ways to access our services, so people can get what they want from the County Council when they want it.

"For example, we've made a big investment in developing our online services to make life easier and dramatically reduce costs. We want to get out and about to show customers the full range of what's on offer as well as getting their feedback so we can keep on improving.

It won't be difficult to find us as we'll be right outside the Library in High Wycombe's Eden Centre and next to a big yellow gritter in Aylesbury's Market Square, so please drop by and  have a chat."

Browse our Articles

Articles By Date
Search our Articles
Search
Back to top