Ashridge Home Care recognised for its service excellence

At a time when the care industry is under huge pressure, local company Ashridge Home Care, is recognised for its’ efforts to maintain outstanding customer service despite on-going challenges. The Amersham based company received a silver award in the Service Excellence category at the SME MK and Buckinghamshire Business Awards 2022 ceremony (Small Medium sized Enterprises) held on Wednesday 29th June.

The SME MK and Buckinghamshire Awards raise the profile of industrious and enterprising local businesses employing 250 employees or less. All entries are judged by a panel of four judges and Ashridge Home Care beat off stiff competition

Managing Director Mitch Miller said: “This award is testament to everything we have done to value and look after our carers who in turn do everything they can to care for our customers. The social care sector is constantly changing and is under enormous pressure at the moment due to high demand and recruitment challenges. So, it is reassuring to know that 98% of live-in care clients say the care and support they receive helps them have a better quality of life. This trust inspires us. We’re a diverse, dynamic family-owned business with over 100 care professionals united by one passionate purpose: to deliver the outstanding service that we would want for ourselves, should we ever need help in our own home. And to receive recognition like this award really helps motivate and inspire the team to continue its’ hard work.”

Ashridge Home Care is built upon the philosophy that in looking after its carers, they in turn will look after their clients. Ashridge is a family of carers, and those family values lie at the heart of its’ care. With a 10/10 rating on, the UK’s leading care provider website, this privately owned company has created a caring culture that invests in its staff who feel valued and supported. Company founder Trudi Scrivener is heavily involved in the company and leads by example. Together with newly appointed Managing Director Mitch Miller they run a head office team of ten and employ over 100 full and part-time carers.  Ashridge offers both visiting hourly care as well as 24-hour live-in care and has won numerous accolades.

A recent 5-star rating on says: “Following our unsatisfactory experience with another agency, Ashridge took over my son’s live-in care at short notice. Their provision has been exemplary, with both live-in and respite carers “giving (my son) his life back”, in his words. All the carers and support team clearly have the client’s interests at heart and go the extra mile to ensure this.”

The awards ceremony on Wednesday evening was a rare opportunity for the team to dress up and celebrate its’ demanding work. Visiting Carer, Carol Holdsworth only joined the company earlier this year, and thoroughly enjoyed the Awards Ceremony saying: “We had a fabulous night, and it is really special to be recognised in a category like service excellence.  I worked in the travel sector previously but was made redundant during covid so a friend recommended I try care work and I absolutely love it.  Just like in the travel sector customer service is paramount so despite being nervous to try a new career I realised I had transferable skills.  Now I visit several clients and I love knocking on their door knowing they have probably not seen anyone all day and my presence with them makes a real difference.  At Ashridge I know I am looked after so I can look after my clients. There is always someone there to help me if I have any questions or need support and I am proud to be part of the team. It was a privilege to be at the awards event.”


As a multi-award-winning care provider Ashridge Home Care has the capacity to provide skilled, conscientious and friendly carers to deliver a safe one-to-one care to vulnerable and elderly individuals in the comfort of their own home.

To find out more about Ashridge Home Care or if you are considering a change in career, visit or telephone 01494 917344.