Council scoops national innovation award for digital waste permits

Bill Chapple, OBE Cabinet Member for Planning & Environment proudly displays the award with Becki Boraston from the Council's Digital Customer Experience & Content team. Photo courtesy Buckinghamshire County Council

Over 250 guestsattended the National Paperless Awards earlier this month to see the County Council scoop the top award for best use of e-forms for their new digital waste permit scheme.

The judges were impressed with the journey toa fully digital solution that allowed residents to receive their permits instantly rather than waiting almost a week, removing the need for 18,000 paper letters to be sent a year.

Bill Chapple OBE, Cabinet Member for Planning and Environment said, “We are proud to lead the way with these innovative e-forms, benefitting both residents and the environment. It’s also great that staff have their achievements recognised nationally under challenging budget constraints.”