‘Good’ CQC rating for Mandeville Practice – and now all Bucks GP practices

The Mandeville Practice in Aylesbury has been awarded a ‘good’ rating from the Care Quality Commission after an inspection in October, which described the scale of improvements it has made in such a short space of time as ‘outstanding’.

This means that now every GP practice in Buckinghamshire has been rated as ‘good’ or above by the CQC.

This latest report follows an inadequate rating at the Mandeville Practice’s last inspection in January, and represents a remarkable turnaround by the practice team. Among the points of praise were the ongoing strategy of the practice and the way services were being tailored to meet patients’ needs.

The practice was rated ‘good’ across each of five categories. This means all services are now considered safe, effective, caring, responsive and well-led.

The report noted the practice has been through a “challenging three years”, with changes in service provider and personnel. Primary Care Management Solutions Limited (PCMS) took over the contract for GP services at the practice in April 2018 and has been working hard to transform services ever since.

The CQC described the new leadership team’s drive for improvements and the commitment of the wider practice team as an area of “outstanding practice”.

A statement from the practice said: “PCMS and the team at Mandeville are incredibly proud of what has been achieved in such a short period of time. We look forward to continuing the good work and making further improvements at the practice whilst continuing to improve the health outcomes for our patients. We are also extremely grateful for the support we have received from NHS Buckinghamshire Clinical Commissioning Group and seek to continue our excellent working relationship in the future.”

Dr Raj Bajwa, Clinical Chair of NHS Buckinghamshire Clinical Commissioning Group said: “The team at the Mandeville Practice has worked incredibly hard over the last six months to attain this ‘good’ rating. This is an amazing achievement in a very short period oftime and illustrates their determination to provide safe, high quality care for their patients.

“It is also fantastic news that every GP practice in Buckinghamshire now has a CQC rating of ‘good’ or above. It is great testament to the hard work of our GPs and practice staff who are so committed to delivering the best possible health outcomes for patients.”

The full CQC report can be read by clicking on the link below: