Household recycling centres provide top quality service, say local residents

The results are in for Buckinghamshire’s annual user survey of the County Council’s household recycling centres, showing a very high level of satisfaction by more than 2,500 residents who responded either at one of the ten sites or via the online option which was available this year for the first time.

The survey found at least a 90% positive response to all nine satisfaction measures – including 99% satisfaction with site staff, and 99% satisfaction with the range of items that can be recycled on site.

Another notable finding was that seven out of ten people surveyed didn’t have to queue at all when they visited their site.

Buckinghamshire County Council Cabinet Member for Planning & Environment Bill Chapple OBE said: “This is a tremendous vote of approval by local people for our household recycling centres– I’d like to say a big thank you to the staff at the sites who provide a service that users really appreciate.

“It’s also good to know that you shouldn’t have to queue when you visit any of the sites – if it’s likely to be a busy time, you can check the webcams on our website before you leave to make sure you avoid a queue.”

To access the recycling centre webcams and find out more about the household recycling service, visit our website: