When and why did you decide to start?

In late 2013 at the age of 26, I decided to set up my own business. I had some experience in the mobility industry having worked previously for another local mobility company, but had a strong desire to do things my own way.

What was your plan to be different?

It can be rather daunting for many people when purchasing these types of products, especially for the first time. I saw the need for a properly stocked, bright and inviting showroom with clear prices, well trained, honest and approachable staff and easy access parking, as well as home visits from a company people knew they could trust. My initial idea was to setup a clear and concise website, which was easy to navigate for the client base I would be working with. I did not, however, want to become a solely online store as in this industry I believe it is essential that customers have the opportunity to get “hands-on” with the products and try before they buy.

How did you get started?

I approached my father, Alan, who had been a successful music journalist and had far more experience than me in running a business. He suggested that we approach a government backed small business start-up funding scheme, and between us, we took out a relatively small loan to start the business on the back of my business plan.

How did you find your ‘brick and mortar’ store?

After a few weeks of searching we came across a beautiful shop at Watermead, Aylesbury, right next to the lake. It had ample parking, easy access, a good working/floor area and stunning views from every window. We snapped it up. I remember coming home and realising that it was actually happening and being a little apprehensive, but the excitement soon took over and within a couple of weeks we were inside, putting in new floors and painting the window frames. The shop and website launched on the same day in late 2014..

Do you love what you do?

We spend our days doing what we love, which is helping people choose the right mobility or personal care product for them, fixing and altering peoples existing equipment and generally endeavouring to improve people’s quality of life. We sell everything from wheelchairs and beds to stair lifts and small aids to help around the home. I spend my time looking at ways to improve and expand the business, and overseeing the day to day running of the company. It is a truly rewarding business to be involved in.

Christopher Walsh – Managing Director of The Easy Living Company.

The Easy Living Company is at The World’s End Garden Centre in Wendover on the first Friday of every month and offers readers of this magazine free and confidential mobility assessments.